Retail Assistant

Wild Planet Trust is a registered education, scientific and conservation charity established in 1957 and based in Devon, UK. We own two zoos in south west England, plus two local nature reserves and a National Nature Reserve. We support conservation in the United Kingdom and overseas using funds generated by the people who visit the zoos and the expertise and dedication of our staff.

Newquay Zoo first opened its doors as a council run seasonal attraction in the 1950s, relocating it to its current site and now permanent home in 1969. Over 50 years later, our site, and work, has grown considerably and we are now one of Cornwall’s most popular tourist attractions and a leading conservation and education centre. There are over 120 species of animal that call Newquay Zoo home.

We have an exciting opportunity for a Retail Assistant to join our Retail team on a fixed term contract for our 2023 season. Hours will be variable to meet the demands of the business and our opening times. Working hours will vary over a 7 day rota, including weekends and bank holidays. The salary for this position is national minimum wage.

What will this role involve?

You will be responsible for the efficient and effective processing of visitors purchases and assisting in maintaining a high level of merchandise presentation. The role involves selling a range of gifts and souvenirs to our visitors, processing these through the till accurately. You will also assist with stock replenishment to ensure correct stock levels throughout the day.

What skills and experience are required?

Experience of merchandising, using a till and providing excellent customer service would be beneficial.

Benefits of joining our team include:

• 33 days paid holiday pro-rata (inclusive of Bank Holidays)

• Company sick pay

• Branded uniform provided (as required)

• Relevant internal and external training provided

• Free entry to our zoos for staff and immediate family

• Complimentary tickets

• Discounts in our Catering and Retail outlets (as applicable)

• Free staff parking

• Employee Assistance Programme

• Access to Headspace Premium App

Please note, we will be reviewing applications and conducting interviews throughout the advertising period for this role. The role may therefore be filled prior to the closing date. We would encourage you to submit your application form as soon as possible to avoid disappointment. All candidates will be notified of the outcome of their application by email within 4 weeks of submitting their application. We are only able to provide individual feedback to those candidates who are successful through to the interview stage.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Types: Part-time, Fixed term contract, Apprenticeship

Salary: £5.99-£9.50 per hour

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Day shift
• Weekend availability

Work Location: One location

Application deadline: 31/03/2023
Reference ID: NQY/SRA/23