NHS 111 Call Handler
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you looking for a rewarding career path, where you can make a difference?
Wild Recruitment Group are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for 111 Call Handlers.
No previous experience needed as full training will be given. Although experience within a customer service position will be advantageous and you will need basic computer skills and a great telephone manner.
You will be the first point of contact for the general public calling 111.
You will deliver high quality, safe and clinically effective health care support over the telephone. This service is open 24/7 so you work as part of a team covering day, night and weekend shifts.
WHO SHOULD APPLY
- Candidates must be available for 6-weeks of full-time training (Monday to Friday 8am to 4pm or 4pm to midnight)
- Candidates must be available for 12-weeks without any upcoming holiday
- You must have a flexible approach to working hours - ALL ROTA'S will include 3/4 weekends and 6/8 bank holidays
HOURS & PAY
- Weekdays 7am to 8pm £10.42 - hour
- Nights 8pm to 7am and Saturdays £13.62 - hour
- Sundays and Bank Holidays £17.15 - hour
If you would like to be consider for this role, please do not hesitate APPLY TODAY and Andrea will be back in contact to discuss further.
Job Types: Full-time, Temporary contract, Temp to perm
Contract length: 3 months
Salary: £10.42-£17.15 per hour
Benefits:
- Casual dress
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Experience:
- customer service: 4 years (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for NHS 111 Call Handler roles across Wild Recruitment Agency's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £17 bracket, including retirement vesting and health parity.
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