Application Support Specialist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Application Support Specialist
Salary: Range £25k - £30k depending on experience.
Location: Otley West Yorkshire, this role will be a hybrid of office and home based
We are looking to recruit an experienced application support specialist to work within a small team supporting hospital image storage systems. This position would ideally suit somebody that thrives in a busy working environment.
Responsibilities
- Provide excellent customer service via email, meetings and telephone
- Communicate regularly with clients to provide updates
- Investigating, troubleshooting and diagnostics
- Monitoring and triaging incoming support tickets
- System upgrades
- Dealing with problems in an efficient manner
Experience
- Previous customer facing support skills
- Able to prioritise own workload
- Strong verbal and written communication skills
- MS Office, SQL, HTML, XML, JSON, Apache Directory Services and
Postman
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Flexitime
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Otley, LS21 1BT: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service (preferred)
- Technical support (preferred)
Work Location: Hybrid remote in Otley, LS21 1BT
Reference ID: W2301
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Application Support Specialist roles across Wilde & Betts Agency Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
