Performance Director
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Position Overview & Specifications
About Us We are one of the world’s leading betting and gaming companies. In 2022, the Group acquired the international (non-US) business of William Hill to create a global industry leader. Headquartered in Gibraltar and listed in London, the Group operates from 15 offices worldwide and employs over 12,000 people globally. The Group's mission is to lead the gambling world in creating the best betting and gaming experiences, bringing unrivalled moments of excitement to people's day-to-day lives. It achieves this by developing state-of-the-art technology and content-rich products that provide fun, fair and safe betting and gaming entertainment to customers worldwide.
Our Performance Team drives measurable change in our methods of working, our organisational set up and our delivery models; focusing on how we work rather than just what we’re working on. The team also provides project management capability across all our Domains.
Your role within the team You’ll lead the specialist Performance Team within Product and Technology with their impact and remit being department wide. You’ll partner with the CPTO and work cross-functionally across the SLT to reduce and eliminate departmental blockers and accelerate change across Product & Technology.
You’ll lead the Agile Capability Centre for the Business Performance, building a culture of Continuous Improvement, influencing stakeholders not just internally but also outwardly to the Executive team and their teams.
Key Responsibilities:
- Lead the Performance Team of circa 70 comprising of Heads of Portfolio, Agile Performance Leads, Agile Coaches and Project Managers.
- Provide thought leadership and strategic direction ensuring that the CPTO and SLT have full visibility of change through each of our Domains
- Take responsibility for the Performance Operation team who govern Product & Technology resourcing and CAPEX processes, as well as providing operations support for other Capability Centres as required
- Lead the operating model of the integration and synergy work for the combined Product & Technology organisation
- Chief of staff responsibilities to the CPTO
- Deputising as required and acting as a liaison between People Team, Finance Team and Comms Team to ensure the department is seamlessly run
What we need from you:
You’ll have previous experience in an enterprise-wide organisation with a wealth of knowledge in product and engineering ways of working and software delivery. You’ll have managerial experience with tiered teams of size and scope. You’ll be an expert in all things relating to process improvement and what it takes to lead high performing teams and drive top end results. You’ll also need to have experiences in providing strategic support and counsel to senior stakeholders and using your influence to drive change through the department. For more information on this exciting new internal opportunity please reach out to Adele Nicol - adele.nicol@williamhill.co.uk in the Recruitment team.
What we offer
We have welcomed our teams back to the office and have a balanced approach to office and home working. Our employees have the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up!
We’ll welcome you on-board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday), a rewarding bonus scheme, healthcare (or a cash alternative), an attractive pension package and a flexible benefits scheme. Working in our London office you’ll also benefit from a heavily discounted Zone 1 – 6 travel card so you’ll be whizzing around London in no time…. And if you see the journey to work as part of your fitness regime, you’ll just love our Cycle to Work scheme.
William Hill in London
We couldn’t be closer to the action in our London office. A 2-minute walk from Tottenham Court Road station, round the corner from Soho and Oxford Street means you’ll never be short of anywhere to go for a lunchtime stroll or a post-work drink. There’s plenty of green space too with Regent’s Park and Hyde Park not far away at all. Working in our London office you’ll also benefit from a heavily discounted Zone 1 – 6 travel card so you’ll be whizzing around London in no time
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Gambling & Betting
Based on transatlantic hiring benchmarks for Performance Director roles across William Hill's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Gambling & Betting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,393 - £35,000 bracket, including retirement vesting and health parity.
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