Legal Administrator

Legal Administrator Job title: Legal Administrator Location: Cambridge, CB2 Contract: 12 month Fixed Term Contract Shifts: 20 hours, Monday-Friday (10:00am - 2:00pm but can be flexible) Work Model: On-site Williams Lea seeks a Legal Administrator to join our team! Williams Lea has an opportunity for a Legal Administrator at a leading law firm in Cambridge. Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for! Purpose of the role This role involves all legal admin operations requested by a customer. This includes electronic and hard copy filing, archive management, processing and delivery of all incoming and outgoing mail/messenger and courier items, printing, copying and scanning, and completing general administrative duties as required. This role will be accountable for establishing and maintaining an ongoing service based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service. Key Responsibilities: Filing:

• Return or add documents to existing client files
• Work with the practice management system to log and record documents
• Handle and administer closed files as requested
• Understanding and processing of wills and other Principal Documents
• Maintain all filing and work areas in a tidy and orderly manner
• Collect file and documents from client areas and return files to shelves

Mail:

• Sort and distribute incoming, sort, and stamp outgoing mail
• Scanning mail process
• Record all incoming/outgoing special mail, messenger, and courier companies
• Arrange all deliveries and collection times with mail, messenger, and courier companies

Reprographics/Scanning:

• Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
• Follow all stock and consumable procedures. Replenish copiers with all consumables
• Prioritise jobs and run them to meet customer requirements and deadlines
• Provide photocopying and scanning as per customer instructions

Administrative:

• Collect and accurately input monthly forecast information
• Collect and complete any information required for billing or client charge back data
• Ensure that job requests are tracked on system properly before beginning new request
• Understand and comply with Docucentre corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
• Deal with any customer enquires in a prompt and efficient manner
• Accept requests for work, notifying customers of estimated completion time as appropriate
• Communicate with customers on job or deadlines issues

Key Skills

• Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
• Excellent telephone manner and competent knowledge of telephone systems
• Strong on customer focus
• Capable of taking initiative and developing solutions
• Well presented, with excellent communication skills
• Flexible and enthusiastic, self-starter who is keen to progress
• Able to work alone as well as within a team
• Attention to detail, ability to retain high concentration levels for extended periods of time

The Package Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects. The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.