Dispatcher

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
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A Dispatcher is required by one of the UK’s leading distributors of land fuel products! World Fuel Services Corporation is a Fortune 100 company. We provide energy, logistics, and technology solutions to aviation, marine, and land customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations. We offer sustainability solutions including renewable power sourcing with renewable energy certificates, evaluation, and management of both on-site and off-site solar projects with power purchase agreements, and sustainability strategy consulting. Our mission is to create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals. The Dispatcher, will operate as part of the National Logistics Team, based in our Regional Dispatch Centre in Staines and is primarily responsible for execution of the plan developed by the National Logistics Centre. Delivering the best-in-class service to our customers at optimal cost and efficiency, maximising all physical resources most optimally and ensuring the gap in Plan vs Actual remains closed. Focusing on rigid operations efficiency, the Dispatcher will act as a support to our driver community to aid them to deliver the plan, whilst acting as conduit to commercial to support any same day requests where capacity is available via Ortec planning and optimisation tool, in line with business priority, directed by Head of Logistics, National Planning Manager or National Dispatch Manager. This role is a supporting role to our driver workforce to aid them in delivering the plan, recovering non delivered drops, recycling LOB and execution of the plan. This role will proactively manage LOB by monitoring planned vs actual volumes via on truck telemetry and adding additional drops into the plan where capacity and time allows to drive up delivered volumes. Responsibilities

• Deliver productivity budget and deliver improvement in productivity
• Execute the plan in collaboration with our driver workforce
• Forming potential solutions to transport problems
• Finding solutions to same day enquiries
• Regularly monitor and analyze driver trips to get ahead of issues
• Proactively manage LOB in collaboration with drivers

Experience

• Experience in a complex national multi-site logistics business
• Work experience gained as a vehicle planner is highly desirable.
• Analytical work experience is essential.
• Experience gained with a vehicle routing system is desirable.
• Understanding of fuel distribution
• Experience working in a multi drop logistics environment
• High level of competence in Microsoft applications

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