Receptionist

We are now recruiting for a Receptionist for our Wychnor Park Country Club Resort on the A38 between Lichfield and Burton on Trent.

Own transport is essential

Responsibilities:

As a Receptionist you will be part of a team of motivated and skilled team members on the Reception desk to provide an effective and efficient function throughout the Resort Reception department.

Reporting to the Head of Reception, the main job duties will include, but are not limited to:

• Check guests in and out of the accommodation dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
• Answer the switchboard in a timely and professional manner
• General administrative duties and daily banking
• Be the first point of contact for all guests ensuring the expectations are met if not exceeded
• General ad hoc duties as requested by your managers

Skills and experience required to fulfil the role include:

• Previous experience in a similar role is advantageous
• The ability to multi task and work under pressure
• Excellent communication skills both written and verbal
• The ability to work on your own initiative as well as part of a team
• Have a ‘can do’ and positive approach
• Must be computer literate

The role requires the successful candidates to work 40 hours per week on a shift/rota basis, five days out of seven. This will include mornings, evenings and weekends. Due to the location of the resort own transport is required as there are no public transport services that travel the area.

In turn, the successful candidate can expect to benefit from a range of benefits including:

• Resort privilege program/Employee discount
• Referral programme
• Generous holiday entitlement
• Access to Employee Assistance Program (EAP)
• Uniform provided
• Use of Leisure facilities
• Training opportunities
• Free parking

Job Types: Full-time, Permanent

Pay: Up to £11.00 per hour

Benefits:

• Company pension
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Wellness programme

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Burton-On-Trent, DE13 8BU: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have your own transport?

Experience:

• Reception (preferred)

Work Location: In person