Customer Service Advisor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you looking for a new and exciting career?
Fed up of your old job and looking for something exciting?
Want to join a growing company that offers progression and travel opportunities?
We are looking for at least 10 people to join our busy Burnley office due to increased client demand in the North West region.
Our candidates must be:
- Available to work full time
- Great at working with customers
- Enjoy being part of the team
- Self-motivated and hard working
Daily responsibilities include:
- Promote and deliver new quality, long term customers to our clients
- Building rapport with customers and understanding their needs
- Processing all customer registrations politely, efficiently and accurately
- Work within a team and complete different tasks
- Monitoring weekly and monthly KPI's
Even though no experience is needed for the role, people with the following experience tend to flourish working in our team: Sales Representative, Bar Managers, Retail Assistants, Retail Managers, Promotional Staff, i Waiting Staff, Front of House, Graduates, Administrators- all possessing high levels of Customer Service and excellent work ethic.
This role is basic + commission.
If you are interested, click 'APPLY' button below, and if you are successful, we will be in touch within 24hours!
Job Type: Full-time
Salary: £420.00 per week
Benefits:
- Casual dress
- Company events
- Free parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Expected start date: 18/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across YFR Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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