Head of Operations
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Position Overview & Specifications
For full details about this role, including how to apply, visit the full job application here: https://bit.ly/3HdHqQF
*To apply for this role, please send a covering letter, CV, and a complete equality and diversity survey form to the email address in the job application pack above*
Role details:
Role: Head of Operations
Salary: £45,000 - £55,000 per annum depending on experience (potentially more for a very exceptional candidate)
Contract: Permanent, full time but would also consider a jobshare or part time appointment
Start date: Immediate
Location: Home based with potential access to desk space in central
London if required; travel across the UK may occasionally be required
Hours of work: These will be 35 hours per week (pro rata for part time staff) worked flexibly to meet the needs of the role but generally between 8 and 6pm with core work hours between 10 and 4pm.
Annual leave: 25 days annual leave per year plus bank holidays (pro rata for part time staff). Employees accrue an additional day of leave for each year of service, up to 30 days per annum. 24 December is an additional organisation-wide holiday.
About the role:
The Head of Operations will work closely with the senior leadership team to support the development of people, projects and processes within the charity, supporting capacity building and change management so that new systems and approaches are embedded and have the best chance of success. They will play a key role in driving the culture of the organisation, supporting the motivation and wellbeing of the team and championing equity, diversity and inclusion. The post holder will also manage the IT function (via a relationship with the College’s outsourced IT provider) refining and embedding the organisation’s use of dedicated IT platforms and apps as needed.
Job Type: Full-time
Salary: £45,000.00-£55,000.00 per year
Benefits:
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
Application deadline: 10/02/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Head of Operations roles across YMCA George Williams College's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £45,000 - £55,000 bracket, including retirement vesting and health parity.
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