Upload Planner - NET-A-PORTER

NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. A pioneer of personal shopping and client relations services for the digital era in 2000, NET-A-PORTER continues to innovate and strengthen its offering, with virtual styling, invitation only digital exclusives, and a world class suite of specialized offers for EIPs, (Extremely Important People), the brand’s most loyal and valuable customers. NET-A-PORTER is part of YOOX NET-A-PORTER GROUP. NET-A-PORTER are now seeking a talented Upload Planner to join the team. Some of the essentials for you to know are: Location: Our Westfield office in London (Hybrid) Reporting into: Senior Upload Planner Besides a competitive salary, we can offer you:

• Performance bonus schemes dependent on the type of role you are in
• A pension that both you and the company contribute too
• A portal with an array of discounts on things like theme park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Private healthcare for you and your family
• Flexible working
• A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

• Support Senior Upload Planner with day-to-day team management.
• Provide the studio with short term capacity forecasts allowing them to plan the workload for all teams and maintaining the flow of product to site.
• Review and edit uploads to ensure that they achieve the best offering to the customer, satisfy financial needs and enhance visual merchandising output.
• Create and maintain upload catalogues for the migrated platforms
• Allocate product to the upload for assigned regions ensuring all key sales drivers and launches are included.
• Edit, revise and share the priority trackers weekly to provide the Inbound DC teams visibility of business priorities.
• Prepare and update weekly trade information providing updates vs KPIs.
• Keep a strict schedule and enforce deadlines for all teams, whilst remaining flexible if urgent priorities arise.
• Carry out thorough checks before and after product is made live, to ensure a smooth launch each day, in all regions.
• Maintain an acute awareness of the Buy.
• Troubleshoot problems and put plans in place to avoid repetition of issues.
• Attend trade, and studio meetings to provide and receive updates on deliveries, uploads and special projects.
• Visit UK distribution center and studio on a regular basis to build and maintain relationships with key operational contacts.
• Have flexible work hours as called upon – early starts or late afternoons, bank holiday availability, some weekends, etc.
• Support the Senior Upload Planner and Upload Manager as called upon.

The type of person we are looking for:

• Previous experience gained in the Retail industry with E-commerce preferred and/or exposure to Merchandising, Buying and Inbound warehouse functions
• Organisational skills with proven ability to work to stringent deadlines
• Ability to prioritise a multitude of tasks in a dynamic and effective manner
• Ability to maintain accuracy and diligence whilst working across multiple in-house systems and workflows
• Excellent communication skills and are someone genuinely enjoys working with others and responds to queries in a timely fashion
• Experience working with a global team in separate offices and time zones
• Ability to maintain high standards in day-to-day routines whilst multitasking other long-term projects and working under pressure
• Exceptional attention to detail, especially in carrying out routine checks for website product information
• A self-starter attitude and are process and results-driven with a genuine interest in Retail Operations, Merchandising and Warehouse operations
• Advanced Excel knowledge essential, Visio or other process-mapping software preferred
• Have flexibility with working hours as called upon – potential of early starts or late afternoons, bank holiday availability, some weekends, etc.

From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV. YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Entry level Workplace Type: Hybrid