Paid Social Manager

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith Global are the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Reckitt, TikTok, Edrington, Coty, Electrolux and Nestlé.

This role will report into the Paid Social Director in the Zenith Global Paid Social team, a rapidly growing and successful team of 90+ paid social experts based in London, Colombia and India.

The Paid Social Manager will be supported by a Senior Executive in London (a direct report) and the Publicis’ Global Delivery team in Mumbai.

Key Responsibilities

• Be the main point of contact in the paid social team for the digital hub lead, to address client communications, respond to briefs and oversee campaign activation in line with plan.
• Manage test and learn roadmap, by identifying, pitching and executing new A/B tests and overseeing the implementation of learnings of successful tests into ongoing strategy.
• Ensure activation of client activity across social platforms runs according to plan and free of errors.
• Ensure your team delivers a high standard of work across planning, reporting, optimization, communication, billing, reconciliation and all other tasks required as part of running the designated accounts.
• Clear and timely communication with clients and other members of the team, develop and maintain strong relationships with internal and external stakeholders: account planning teams, buying teams across all disciplines, clients, media owners and tech providers.
• Define and develop your team organizational approach, implement and develop efficient processes across the team to streamline tasks.

• Thorough knowledge and experience planning and activating large-scale paid social brand and performance campaigns.
• Up to date professional certifications e.g. Facebook Blueprint Certified Buying Professional, Twitter Flight School and Snapchat Advertising Essentials.
• Ability to thrive under pressure and meet deadlines in a fast-paced environment.
• Direct client management experience, confident presentation skills and ability to engage a range of stakeholders.
• Solution driven and innovative mind-set to drive performance growth.
• Line management experience or experience managing an intern, with strong evidence of delegation, teamwork and problem solving.

At Zenith Global, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.

We are committed to encouraging our talent to participate in Publicis Groupe’s wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company’s many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network.

Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers.

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